THE FLEXIBLE COMMUNICATIONS-
PLATFORM FOR SMALL TO MEDIUM ENTERPRISES AND HOMEWORKERS

THE COMPLETE IP-/ ISDN-SOLUTION FOR SMALL COMPANIES

The Opera 20 IP integrates all communication needs of small enterprises for up to 20 users via a compact IP-platform, which can be configured with SIP- and ISDN trunks alike and makes available integrated voicemail, automatic voice recognition, FMC, a versatile Unified Communications-portal and other user- friendly applications for its internal subscribers. The highly scalable IP-system architecture with complete implementation of conventional technology (ISDN-trunks and FXS-extensions) as well as the considerable degree of virtualized services through the compact processor platform require no functional media- gateways / codec-converter, thus enabling the integration of numerous applications without additional hardware for a beneficial price-performance ratio and guaranteeing a long-term investment protection.
IP-System Telephones
The two desktop IP-system telephones Operafone Executive und Operafone Professional provide a blue-illuminated 4-row display and a context-intuitive user guidance. The Operafone Executive can be enhanced through a DSSS-module for adding 48 function keys and with a customary headset. The system telephones can be connected to the PBX within the company LAN or from remote sites via a broadband Internet-connection.
Interactive Caller Guidance (Auto-Attendant)
Up to 100 different announcements and menus can be played to a caller, in response to called numbers, the time, the selected language or other options. The caller then decides through his digit entries where he wants to be put through to.
Fixed Mobile Convergence - FMC
A user can secure his reachability via a single telephone number as well as a centralized mailbox to his IP-system telephone, Windows PC-Softphone or mobile telephone. Any WiFi-/ 3G- and SIP-compatible mobile device can be used as extension to the system via WiFi- or 3G-networks. Incoming calls are shown in the display of the registered mobile telephones. The subscriber sends his CLI independently from what device he initiates the call. The profile of the registered terminals can be selected either manually by the user or automatically via the last used telephone from which a call was made.
VoIP-Networking of Multiple Systems
Up to 100 Opera-systems can be connected to one network with a homogeneous telephone numbering plan. A central switchboard can take on calls from every connected system.
Browser-Based User-Portal
A flexible and easily handable administration user-interface for two-way updating between personal address book and Outlook or Gmail as well as handling the voicebox and general telephone settings.
Upgrade Licences
  • IP-system telephones for registering via LAN / WAN
  • Recording and email-forwarding (WAV/MP3) of telephone calls via all system extensions
  • Voicemail-boxes and email-forwarding of recordings (WAV/MP3)
  • Music-on-Hold, downloadable 3 minutes (WAV/MP3)
  • Unified Communications-Portal for all extensions
  • Meet-Me Conference Room for up to 7 participants (internal/external) with 2 simultaneous conferences
  • Windows PC-system telephone (Softphone)
  • iPhone- & Android system clients (Softphone)
  • IP-Networking of up to 100 Opera-systems
  • SIP-extensions (maximum 12 extensions) for registering via WiFi- or 3G-networks
Special User Features (Excerpt)
  • Browser-based Unified Communications-Portal with a.o. the following features: presence status of users (9 definable status signals), programmable call transfer in context of the user presence status, import of Outlook-contacts into the address book, PC-dial assist out of the journal
  • Browser-supported switchboard with busy-lamp field of all registered extensions
  • Hot-Desking (via PIN activation of the individual extension with its current status on any system telephone)
  • One extension number for users with several terminals - presence through automatic call routing onto the last used IP-system telephone / Softphone / via WiFi registered 3G-mobile telephone
  • Meet-Me Conference Room for up to 7 participants (per conference)
  • Up to 2 simultaneous conferences
  • Networking of up to 100 Opera IP-systems
  • Dial-assist via TAPI for call setup a.o. with Microsoft Outlook
Service Optimization via Cloud-Based Server (Managed Services) for Supporting Maintenance Customers
  • Proven administration-tool for installed systems
  • Optimization of service revenue for value adding parties (e.g. system integrators)
  • Avoidance of unnecessary expenditure (e.g. long-distance on-site visits of engineers)
  • Synchronization of licence orders and actual provisioning
  • Automation and rationalization of processes
  • Remote-Management-Concept increases customer motivation for outsourcing managed services
  • Managed Services as future-orientated provision for supporting installed systems in line to prior agreed customer requirements, advanced service contracts
Automatic Detection of IP-System Telephones
Programming for registering IP-system telephones is not necessary. These are simply connected via the company LAN and will each receive an extension number allocated by the system.
System Capacity
  • 2-10 SIP-trunks (RFC3261)
  • ISDN-trunks: 1/2 S0 (BRA) (RJ45)
  • 4 - 16 IP-system telephone extensions
  • Bis zu 12 SIP-extensions
  • 4 analoge a/b (FXS)-extensions (RJ45)
  • 1 Ethernet-interface (RJ45)
  • 1 interface for door intercom system (RJ45)

SITE-INDEPENDENT SYSTEM DISTRIBUTION AND UNLIMITED AVAILABILITY OF SERVICES

With the available system architecture of the Opera IP-platform and its networking capabilities, up to 100 systems, irrespective of their location, can be joined together into one network whilst an optimum supply of managed services is provided via a cloud-based Management Server.

Typical Configuration

Corporate HQ
Operafone
Professional IP
Operafone
Executive IP
mit DSSS
Operafone
Executive IP
Broadband
Modem Router
REGIONAL OFFICE
Analogue Telephone
Operafone
Professional IP
Operafone
Executive IP
Broadband
Modem Router
HOMEWORKER
Broadband
Modem Router
Operafone
Executive IP
ROAD
WARRIOR
3G
Smartphone
Windows Softphone
Executive IP
RETAIL OUTLETS
Broadband
Modem Router
Operafone
Professional IP

Service Optimization via Cloud-Based Services
Decentralized Managed Services

  • Services for auto-provisioning, configuration, administration and service allocation without on-site visits
  • Flexibly setable service-agents (e.g. system integrators) for order entries, maintenance, configuration changes, licence installationsn
  • Provisioning of SIP-trunks, downloading of new firmware (for system telephones and systems)
  • Reboot/saving/restoring of complete system configurations
  • Visual overview into the system status, firmware version, remotely-automated self-diagnosis
  • Network-based services (e.g. saving of user voicemail messages, user reports, logging reports)
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